ASN Webcam

Entertainment Cams
Bar Cam
Club Cam
People Cam
Personal Cam
Pub Cam
Radio Studio Cam
Restaurant Cam
Theatre Cam
Theme Park Cam
Unusual Cam

Commercial Use Cams
Business Cam
Construction Cam
Customer Cam
Loading Bay Cam
Parking Lot Cam
Road Cam
Office Cam
Security Cam
Staff Cam
Traffic Cam

Toursit Cams
Beach Cam
Camping Cam
Harbour Cam
National Park Cam
Resort Cam
Scenic Cam
Town Cam
Water Cam
Weather Cam
Wildlife Cam

Sport Cams
Race Park Cam
Ski Cam
Sports Cam
Stadium Cam
Surf Cam
Mountain Cam

Miscellaneous Cams
Because-You-Can Cam
MusicVenue Cam
Outdoor Activity Cam
Party Cam
Project Cam
Street Entertainment Cam

Educational Cams
Laboratory Cam
School Cam
Science Cam
Time-Lapse Cam
University Cam
Zoo Cam

IMAGING

Why are there white spots on my image?

This is a result of low lighting. The ASN WebCam's CCD chip is not getting enough light. The ASN WebCam utilizes the existing light and lengthens the exposure. As a result, white spots appear.

Indoor Solution: Open the iris more.
Outdoor Solution: Limit the "maximum exposure" to 2000.

Why does it look like my picture is melting from the top?

This is a result of too much light. The ASN WebCam's CCD chip is reacting to an overwhelming amount of light. This can cause permanent damage to the CCD chip.

Solution: Close the iris down immediately.

Note: Setting the iris for outdoor imaging is a one-time process. Place $e in the ASN WebCam overlay and monitor the exposure. During daylight, the exposure should fall between 100 and 500. If it's under 100, close the iris a little. If it's over 500, open the iris a little.

NETWORKING

I can browse to the ASN WebCam and see the image, but the image is not being sent to my web site.

After I run the setup wizard, I cannot find the ASN WebCam in the Configuration Tools software.

I ran the setup wizard and manually assigned it an IP address. Configuration Tools does not find the ASN WebCam and I can't connect to it using my browser.

I can see the ASN WebCam on my local area network, but I can't from another location. How do I set the ASN WebCam up so I can see it from another location?

How do I make the ASN WebCam wireless?

Why does Configuration Tools give me a Winsock error in WIN95?

I can browse to the ASN WebCam and see the image, but the image is not being sent to my web site.

The ASN WebCam sends images to your server using FTP (File Transfer Protocol). Make sure that you have it enabled on the FTP configuration menu. If it is, double check the basics:

Is the hostname correct?

Are the username and password correct?

Is the path to the image valid?

Do you have permissions to upload?

If you are certain that these are all correct, check the type of FTP server that you have.

Have you tried enabling the "Delete before rename" option?

Is it Microsoft's IIS 4.0/5.0?

Does your server require passive mode?

Click the check boxes that apply to your FTP server type/settings.

If you're still experiencing problems, you can telnet into ASN WebCam and run the script manually to see where the problem lies:

From windows, click Start, Run and type: telnet <ASN WebCam-ip-address> and click OK. Log into ASN WebCam and type (or copy/paste):

ftpscript ftp.scr

If you immediately get a prompt character (or if your ASN WebCam version number is 1.0.0), try typing:

ftpscript /etc/config/ftp.conf

After I run the setup wizard, I cannot find the ASN WebCam in the Configuration Tools software.

Check that your IP information is correct (IP, Subnet Mask, Gateway). If it's set to DHCP, double-check your cable connections.

In some cases, auto negotiation does not work with certain 10/100 routers. Try putting a hub between the ASN WebCam and the router (If this solves your problem, you may qualify for a ASN WebCam Ethernet upgrade. Please e-mail ASN Works for more information).

If you are configuring the ASN WebCam for a dial-up connection, you will not see the ASN WebCam appear after the configuration. It will only detect ASN WebCam's that are on the same network as the PC running Configuration Tools.

I ran the setup wizard and manually assigned it an IP address. Configuration Tools does not find the ASN WebCam and I can't connect to it using my browser.

Check that your IP information is correct (IP, Subnet Mask, Gateway).

In some cases, auto negotiation does not work with certain 10/100 routers. Try putting a hub between the ASN WebCam and the router (If this solves your problem, you may qualify for a ASN WebCam Ethernet upgrade. Please e-mail ASN Works for more information).

I can see the ASN WebCam on my local area network, but I can't from another location. How do I set the ASN WebCam up so I can see it from another location?

The ASN WebCam is probably using a non-routable IP address (i.e. 192.168.1.X or 10.0.0.X) because it's behind a router (gateway). In order to connect to it from WAN side, you have to set up port forwarding if your router supports it. Some manufactures call this feature virtual servers. Either way, you need to direct the request from your WAN IP to the camera's LAN IP. Refer to your router's user manual.

How do I make the ASN WebCam wireless?

There are several wireless options for the ASN WebCam. We are working daily to provide turnkey solutions. Until then, here are some options:

Connect a low-cost wireless bridge (like the Linksys WET11)

If you're interested in a wireless solution that is national, please contact ASN Works for more information on our global and national wireless solutions.

Why does Configuration Tools give me a Winsock error in WIN95?

Windows 95 requires a newer version of winsock.dll. To use ASN Works with Windows 95, you'll need to upgrade to winsock2.dll, available free here.

INTERNET DIAL-UP (via analog modem)

After I run the setup wizard, I cannot find the ASN WebCam in the Configuration Tools software

My ASN WebCam is on a Dial-up connection. How do I find my IP address?

Can I dial into the ASN WebCam?

GENERAL When I run the setup wizard, it says that it cannot find the ASN WebCam.

I have the image uploading to my webpage, but how can I get it to refresh automatically?

How can I make a time-lapse movie with the images I am archiving?

I want to archive the images on my server. How do I do this?

I forgot my username and password.

How do I connect to the ASN WebCam using HyperTerminal?

My ASN WebCam is very warm. Is this normal?

What is CDPD?

Can the ASN WebCam store images?

After I run the setup wizard, I cannot find the ASN WebCam in the Configuration Tools software.

When configuring ASN WebCam for Internet dial-up through an analog modem and phone line, you will not see ASN WebCam listed in the Configuration Tools software. Configuration Tools only finds and lists ASN WebCams found on the LAN (local area network), which is an Ethernet connection, not a serial modem connection.

My ASN WebCam is on a Dial-up connection. How do I find my IP address?

The ASN WebCam is designed to FTP a file named "ip.html" to your FTP server each time it connects. This file contains the ASN WebCam's currently assigned IP address. Make sure that the path for this file is correct. Once the file is uploaded to your server, use your web browser to point to the file to get the ASN WebCam's IP address (i.e. http://yourserver.com/ASN WebCam/ip.html).

Can I dial into the ASN WebCam?

No. The ASN WebCam alone does not support dial-in. You can connect it to a LAN Modem that supports dial-in to achieve this.

GENERAL When I run the setup wizard, it says that it cannot find the ASN WebCam.

Make sure that you are using the null-modem serial cable that was shipped with the ASN WebCam. Make sure that it is plugged into S1 (AUX) on the ASN WebCam. Double check that the serial port the ASN WebCam is plugged into is a working port. Make sure that you don't have software (PDA software, fax software, etc.) running that may use the same serial port.

I have the image uploading to my webpage, but how can I get it to refresh automatically?

Contact us for software and instructions here.

How can I make a time-lapse movie with the images I am archiving?

This third party software can compile a directory of images into a time-lapsed video.

I want to archive the images on my server. How do I do this?

ASN WebCam can optionally upload the image with a separate path and/or filename from the Path/File above. This provides a very convenient way to archive images on your server while still maintaining a statically named live image. One way to do this is to include date/time markup characters as part of the filename. The current upload time of the image will become the filename.

For example, the filename %Y-%m%d-%H%M%S.jpg automatically translates to 2002-10-22-153015.jpg if the date and time of the upload is October 22, 2001 at 3:30:15 PM.

I forgot my username and password.

The default username and password is admin/admin. If you changed the password and cannot remember it, your only option is to reset the camera to its default settings. There are two ways to do this. One is to remove the top lid of the camera and press the "Defaults" button on the circuit board (while the camera is powered up and imaging). This works on all camera versions. The other method only works on ASN WebCam Version 1.0.0:

Establishing a serial connection to the camera and launch HyperTerminal to connect to the camera (38400, 8/N/1). Once connected, copy and paste the following command, hitting Enter when done.

/bin/flashw -b 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 /dev/rom5

Then type reboot then hit Enter.

Your ASN WebCam will have been reset to its factory defaults. You will have to re-enter all your information.

How do I connect to the ASN WebCam using HyperTerminal?

Make sure you have the ASN WebCam connected to your PC. Using the provided null modem serial cable, plug it into S1 (AUX) on the ASN WebCam and into an available serial port on your computer.

Click Start --> Programs --> Accessories --> Communications --> HyperTerminal.

When the program first runs, it'll either prompt you for an area code or name. If it prompts you for an area code, provide one and click OK. It should then prompt you for a name. Any name will do.

On the next screen, for "Connect Using", select the com port that the camera is connected to. Click OK.

On the next screen, change the Bits per second to 38400. Click OK.

The next screen should be a blank window. Hit enter a couple of times and you should see a prompt (/>).

My ASN WebCam is very warm. Is this normal?

Yes. The ASN WebCam can run warm. But there are instances where you can damage the camera by using the wrong voltage adapter. The camera requires 9V DC. Please call technical support to verify your configuration.

What is CDPD?

It's short for Cellular Digital Packet Data, a data transmission technology developed for use on cellular phone frequencies. CDPD uses unused cellular channels (in the 800- to 900-MHz range) to transmit data in packets. This technology offers data transfer rates of up to 19.2 Kbps, quicker call set up, and better error correction than using modems on an analog cellular channel (Source:www.webopedia.com). If you're interested in a remote CDPD imaging solution, contact ASN Works for more information.

Can the ASN WebCam store images?

The ASN WebCam has very limited internal storage and is primarily designed to FTP images to your remote server.

Do you have a ASN WebCam-related question that has not been addressed here? Please e-mail ASN Works with your question and we'll provide you with a detailed answer as soon as possible.